Frequently Asked Questions (FAQ)

About Features

How do I suggest or request new features?

There are several ways to suggest or request for new features.

  • Post the request at our Forums, or Facebook page
  • Send me an email at support@bluecoinsapp.com

(Rating poorly to gain attention for a request will be not considered. We prioritize users who truly support the app.)

About Premium Version

Does Bluecoins charge a monthly fee to upgrade to Premium?

No, unlike other finance apps that charge monthly subscription fees, Bluecoins only charges a one-time fee to upgrade to Premium. The upgrade is permanent, and can be used on multiple devices as long as you use the same account you bought the premium upgrade to download Bluecoins from the Goole Playstore.

Important: On a multi-user Android phone, it is not enough that you have the same Google account registered on the phone, you need to make sure that you switch to the same account on the Google Playstore app when downloading Bluecoins.

What is the difference between Standard and Premium version?

You may see the benefits of upgrading to Premium by following this link.

https://www.bluecoinsapp.com/versions

I upgraded to Premium but my app would not recognize the upgrade?

In rare cases this has happened, the solution is very simple. Please follow this link to learn more.

https://www.bluecoinsapp.com/premium-issues/

Does Bluecoins have a web or browser application?

No, Bluecoins does not have a web application. Having a internet based application will force Bluecoins to charge a MONTHLY FEE for the services. This is to keep up with the server and storage costs of maintaining an online presence. Currently, we do not believe that the user base of Bluecoins will be willing to shift to a monthly payment model. We will continue to review and reconsider as the user base grows and demand evolves.

Does Bluecoins link and connect to bank accounts to download transactions?

No, Bluecoins does not link and connect to bank accounts for the following reasons:

  1. acquiring the technologies required to connect to bank accounts will force Bluecoins to charge a MONTHLY FEE for the services.
  2. the reliability and uptime of these services being provided to 3rd party apps are not very good, as evidenced by user feedback and complaints seen on multiple apps on the Google Playstore which claims to offer these type of services.
  3. lingering concerns with security and data breach of personal bank and credit card accounts. This is the reason why many of the users are not comfortable sharing their banking username and passwords to 3rd party apps such as Bluecoins to access their bank accounts.

Will Bluecoins have an iOS app?

This is something that we have on our long-term roadmap. As a small development team, our focus is on the Android platform and be known as the number 1 finance app on the Google Playstore by providing high quality features, functionality and design. As the user base grows and Bluecoins becomes more succesful, the chances of developing an iOS version also increases.

How To’s

Does Bluecoins sync data between devices? Can users share the same data?

Yes, please read this guide for more details.

https://www.bluecoinsapp.com/sync-guide/

How can I import my data from my current Finance App?

It’s easy. Bluecoins allows importing of transactions in csv (comma separated values) format. Most finance apps provides the functionality of exporting data into csv. Or, you could create your own csv using a spreadsheet program like Microsoft Excel. To learn more about importing data, please read this guide for more details:

https://www.bluecoinsapp.com/import-guide/

How can I manage my Budget in Bluecoins?’

To learn more about how you can effectively manage your budget using Bluecoins, please read the following guide:

https://www.bluecoinsapp.com/budget/

How does Bluecoins implement Credit Card management?

To learn more about how Bluecoins support managing credit cards, please read the following guide:

https://www.bluecoinsapp.com/creditcards/

Why are transfers not recorded as expense?

Bluecoins relies heavily standard accounting principles that is well recognized around the world. Transfers, or moving money from one account to another, such as making payment to your credit card from your bank account, is simply a means of journal-ling movement of funds from one account to another. The expense was made when the credit purchase was incurred. Paying off the debt does not have any impact on your net worth or bottom-line as expense or income would, because this would simply lead to a corresponding equivalent reduction in both your asset and liability, resulting to zero net impact (difference between assets and liabilities).

Read more here:

https://www.bluecoinsapp.com/transfers/

How do I use Bluecoins to track loans and debts?

Debts and credits are part of your net worth, and they should be managed as such. This guide explains Bluecoins’ recommended approach for managing loans and debts:

https://www.bluecoinsapp.com/how-to-manage-debt-and-loans/

What is Cash Flow, how is it different from Net Earnings and how do I use it?

To learn more about Cash Flow, please read the following guide:

https://www.bluecoinsapp.com/cashflow

How to Reconcile Accounts?

Reconciling bank accounts, including credit cards in Bluecoins is one of easiest way to ensure your financial data is accurate. The link below describes how to use labels to effectively reconcile your Bluecoins accounts to help ensure they match your bank statements.

https://www.bluecoinsapp.com/how-to-reconcile-accounts/

Having said that, Bluecoins was designed to be highly flexible, so the process or system you use to reconcile accounts could be based entirely on your own system for managing your accounts.

Does Bluecoins support multi-currency transactions?

Yes, please read this post on multi-currency support:

https://www.bluecoinsapp.com/multi-currency